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HOLIDAY SHIPPING & RETURNS POLICY

HOLIDAY SHIPPING CUTOFFS

For your package to arrive by 12/24, please place your order by the following dates based on shipping method:

Ground Shipping: 12/11
Expedited/2-Day Shipping: 12/19
UPS Next-Day: 12/20

*Shipping cutoffs based on carrier estimates, JS Cultura is not responsible for carrier delays.

HOLIDAY RETURNS POLICY

For the holiday season, we are currently extending our return policy to offer free returns of new, unworn items purchased from Reef.com for up to 45 days after your order is delivered. Regular items are ineligible for return after 45 days, final sale items are always ineligible for returns. Offer only valid in the USA excluding Puerto Rico and any US territories.

ORDER & SHIPPING INFORMATION

WHY DIDN'T I RECEIVE A CONFIRMATION EMAIL FOR MY ORDER?

For the holiday season, we are currently extending our return policy to offer free returns of new, unworn items purchased from Reef.com for up to 45 days after your order is delivered. Regular items are ineligible for return after 45 days, final sale items are always ineligible for returns. Offer only valid in the USA excluding Puerto Rico and any US territories.

WHEN WILL MY ORDER BE SHIPPED?

For the holiday season, we are currently extending our return policy to offer free returns of new, unworn items purchased from Reef.com for up to 45 days after your order is delivered. Regular items are ineligible for return after 45 days, final sale items are always ineligible for returns. Offer only valid in the USA excluding Puerto Rico and any US territories.

WHEN WILL MY ORDER ARRIVE?

For the holiday season, we are currently extending our return policy to offer free returns of new, unworn items purchased from Reef.com for up to 45 days after your order is delivered. Regular items are ineligible for return after 45 days, final sale items are always ineligible for returns. Offer only valid in the USA excluding Puerto Rico and any US territories.

HOW DO I TRACK MY ORDER?

For the holiday season, we are currently extending our return policy to offer free returns of new, unworn items purchased from Reef.com for up to 45 days after your order is delivered. Regular items are ineligible for return after 45 days, final sale items are always ineligible for returns. Offer only valid in the USA excluding Puerto Rico and any US territories.

AM I ABLE TO CANCEL OR EDIT MY ORDER AFTER I'VE PLACED IT?

For the holiday season, we are currently extending our return policy to offer free returns of new, unworn items purchased from Reef.com for up to 45 days after your order is delivered. Regular items are ineligible for return after 45 days, final sale items are always ineligible for returns. Offer only valid in the USA excluding Puerto Rico and any US territories.

WHAT SHIPPING METHODS ARE AVAILABLE, AND HOW LONG WILL IT TAKE TO GET MY ORDER?

For the holiday season, we are currently extending our return policy to offer free returns of new, unworn items purchased from Reef.com for up to 45 days after your order is delivered. Regular items are ineligible for return after 45 days, final sale items are always ineligible for returns. Offer only valid in the USA excluding Puerto Rico and any US territories.

DO YOU SHIP INTERNATIONALLY?

For the holiday season, we are currently extending our return policy to offer free returns of new, unworn items purchased from Reef.com for up to 45 days after your order is delivered. Regular items are ineligible for return after 45 days, final sale items are always ineligible for returns. Offer only valid in the USA excluding Puerto Rico and any US territories.

DO YOU SHIP TO PO BOXES?

For the holiday season, we are currently extending our return policy to offer free returns of new, unworn items purchased from Reef.com for up to 45 days after your order is delivered. Regular items are ineligible for return after 45 days, final sale items are always ineligible for returns. Offer only valid in the USA excluding Puerto Rico and any US territories.

DO YOU SHIP TO APO/FPO ADDRESS?

For the holiday season, we are currently extending our return policy to offer free returns of new, unworn items purchased from Reef.com for up to 45 days after your order is delivered. Regular items are ineligible for return after 45 days, final sale items are always ineligible for returns. Offer only valid in the USA excluding Puerto Rico and any US territories.

COMMITMENT TO QUALITY

I THINK I UNFORTUNATELY RECEIVED A DEFECTIVE PRODUCT, WHAT SHOULD I DO?

For the holiday season, we are currently extending our return policy to offer free returns of new, unworn items purchased from Reef.com for up to 45 days after your order is delivered. Regular items are ineligible for return after 45 days, final sale items are always ineligible for returns. Offer only valid in the USA excluding Puerto Rico and any US territories.

DO YOU HAVE A WARRANTY?

For the holiday season, we are currently extending our return policy to offer free returns of new, unworn items purchased from Reef.com for up to 45 days after your order is delivered. Regular items are ineligible for return after 45 days, final sale items are always ineligible for returns. Offer only valid in the USA excluding Puerto Rico and any US territories.

LIMITED EDITION AND LIMITED QUANTITIES

THE PRODUCT I WANT IS SOLD OUT. WHAT CAN I DO?

For the holiday season, we are currently extending our return policy to offer free returns of new, unworn items purchased from Reef.com for up to 45 days after your order is delivered. Regular items are ineligible for return after 45 days, final sale items are always ineligible for returns. Offer only valid in the USA excluding Puerto Rico and any US territories.

PAYMENTS

HOW CAN I PAY FOR MY ORDER?

For the holiday season, we are currently extending our return policy to offer free returns of new, unworn items purchased from Reef.com for up to 45 days after your order is delivered. Regular items are ineligible for return after 45 days, final sale items are always ineligible for returns. Offer only valid in the USA excluding Puerto Rico and any US territories.

I SENT IN MY RETURN, WHEN WILL I GET REFUNDED?

For the holiday season, we are currently extending our return policy to offer free returns of new, unworn items purchased from Reef.com for up to 45 days after your order is delivered. Regular items are ineligible for return after 45 days, final sale items are always ineligible for returns. Offer only valid in the USA excluding Puerto Rico and any US territories.